Privacy

The short version

This site sets no cookies, measures nothing, counts nothing and embeds no advertising or analytics services. Fonts, images and scripts are served from our own server. As long as you are only reading, nothing about you leaves this site.

Controller

Graf zu Solms-Wildenfels Vermögensverwaltungsgesellschaft mbH, Burgstrasse 20, 30826 Schloss Ricklingen, Germany, info@schlossresidenz.de, telephone +49 5031 176900.

Server log

Our web space is operated by ALL-INKL.COM, Neue Medien Münnich, Hauptstrasse 68, 02742 Friedersdorf, Germany. When a page is requested, the server logs the IP address, the time, the file requested, the volume transferred and the browser identification. This is technically necessary to deliver the site and to detect attacks. The legal basis is Art. 6(1)(f) GDPR, namely our legitimate interest in secure operation. Logs are deleted after seven days at the latest.

Booking system

Our booking system is provided by Smoobu GmbH, Wattstrasse 10, 13355 Berlin, Germany. It is loaded only when you click “See availability and rates”; no connection is made before that. From that click, Smoobu processes your IP address and whatever you enter there. The legal basis is Art. 6(1)(b) GDPR, because without this processing no booking can be made. A data processing agreement under Art. 28 GDPR is in place with Smoobu.

Live rates

The “from” rate on this site is fetched by our own server from our booking system and stored as a file. Your browser loads that file from us, not from Smoobu. No additional data about you is created.

Weather

The colour mood of this site follows the time of day and the weather in Schloss Ricklingen. Our server fetches the weather once an hour from the German Weather Service via the Bright Sky service. Your browser queries nothing there, it only loads a finished colour file from us.

Enquiries by e-mail and telephone

If you write or call, we process what you tell us in order to answer. The legal basis is Art. 6(1)(b) GDPR for booking enquiries and Art. 6(1)(f) otherwise. We delete the enquiry once it is settled and no retention period applies.

Your rights

You may request access to your data (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and you may object to processing based on legitimate interests (Art. 21). A message to info@schlossresidenz.de is enough.

You may also lodge a complaint with a supervisory authority; for us that is the State Commissioner for Data Protection of Lower Saxony, Prinzenstrasse 5, 30159 Hanover, Germany.

Status

This statement applies from 23 September 2026 and describes the site as it is. If the site changes, this statement changes with it.