Schlossresidenz

Booking terms

Draft, to be reviewed by a lawyer before going live

Your contracting party

Your contract is with Graf zu Solms-Wildenfels Vermögensverwaltungsgesellschaft mbH, Burgstrasse 20, 30826 Schloss Ricklingen, Germany.

Booking and payment

The contract is concluded when you book. The stay is paid in full at the time of booking, by credit card, PayPal or the other means offered.

Cancellation

You may cancel free of charge until seven days before arrival. After that 50 per cent of the total becomes due. The Flex rate additionally allows free rebooking.

Arrival and departure

Check-in from 3 pm, check-out until 10.30 am. A check-out until noon can be added for a fee. Access is through the key safe; you receive the code before arrival.

Occupancy

Units are intended for the number of people stated at booking. A third guest costs €70 per person per night, breakfast included. Stays can be booked from twelve years of age.

House rules

Quiet hours apply from 9 pm to 6 am. Smoking is outdoors only, in the marked areas. Pets are not permitted. A replacement key costs €15.

Liability

We are liable for property brought in under the statutory provisions, up to one hundred times the daily rate and no more than €2,500. For money, securities and valuables the statutory limits apply; a safe is provided in every unit.

Photography and filming

Commercial photography and filming on the grounds requires prior agreement and is subject to a fee. We will quote the rates on request.

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